Free Returns Policy

Thank you for your purchase.

We hope you love your purchase! However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our free return policy.

RETURNS

We offer a 100% No Questions Asked Money-Back Guarantee. We will also pay the shipping costs.

Got the product and not 100% satisfied? Send it back to us within 7 days after it was delivered for a full refund.  Once we have received the product we will refund the full amount of your original purchase and the shipping cost. Please Include a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

 

RETURN PROCESS

To return an item, place the item securely in its original packaging (even used), and mail your return to the following address:

goopss.com  - Attn: Returns .11025 Westlake Dr, Charlotte, NC 28273 United States.

Return shipping charges will be paid for or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service address below to arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@goopss.com



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